We can remove malware from your machine, secure it from further infestation, and maintain it occasionally to ensure your system is as secure and reliable as it can be.

Viruses, Spyware, Adware, Phishing, Worms, Trojans, KeyLoggers, and Rootkits, or Malware make you immediately aware how important your computer is, by preventing you from using it effectively. Call us if you have any of these malware related issues.

Our computers have never had a malware infestation.

It is because we know how to properly configure them and the networks they talk through. We don't install anything suspect and maintain safe Internet habits. It's prevented costly downtime, repair bills, and, we feel safe - all the time.

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Some of the symptoms of Malware:

• Slow computer - "I'll read a book while I wait".
• Objectionable, embarrassing, or irritating material appears - "Kids, don't use the computer!".
• Computer will not boot - don't stomp the keyboard!
• Phishing - Website looks like PayPal but isn't.
• Where is my Quicken database?

Some of the consequences of Malware:

• Avoidable repair bills - "I wish I had RogersPCRepair maintain my computer occasionally".
• Loss of use - "I couldn't join the conference call".
• Loss of identity - "Identity theft altered my life".
• Loss of privacy - "I read your draft of the financials".
• Loss of income/revenue - "I wish we had a backup of our Quickbooks database".
• Loss of data - "I just lost the script I have been working on for 15 years".
• Loss of clients - "I lost all my client contact information".
• Adware kicks your shopping up several notches - "I spent the money on a belly fattening machine".
• Law-enforcement shows up - "I have no idea how my computer joined a criminal botnet".

These are only some of the many issues that can come up. Call us if your issue is not listed.

We can recover your data, secure it, erase it, back it up, and clean your computer of junk.

Data loss can reveal how important your computer is. Call us if you have any of these data related issues.

Some of our services:

• Automatic encryption of your data. You can allow others to use your computer knowing your secure data cannot be accessed. You can feel safe knowing your data is almost impossible to access if your computer is lost.
• Automatic data backup. If it's stolen don't 'tear your hair out'. Replace the machine and we'll restore everything from the backup.
• Recovery of deleted data. Stop dead and call us immediately if you accidentally delete something. We might be able to get it back for you.
• Recovery of certain passwords.
• Transfer data from one computer to another, completely erasing the transferred data from the source computer, making it impossible to recover.
• Secure file sharing.
• Secure file transfer.

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Some of the symptoms of data loss:

• The malware did something" - "The QuickBooks database won't open".
• The hardware failed - "I can hear my hard disk clicking".
• Run out of disk space - Junk files can accumulate, occupying several hundred megabytes.
• Updates - "I accepted the Uber$oft update and now I can't play Minesweeper".

Some of the consequences of data loss:

• Wasted effort - "I lost the script I had been working on for 15 years" (It happened to Francis Ford Coppolla).
• Accidental deletion - "Can I somehow get it back?".
• Stolen laptop - "They can access my bank account and know I frequent the nudist colony".
• Unauthorized use - Dennis the Menace got into my machine and bought all this Lego using my PayPal account.
• The hardware failed - "I can hear my hard disk clicking".

These are only some of the many issues that can come up. Call us if your issue is not listed.

We can secure your data, encrypt it, protect it, and update your computer with the latest security patches.

A computer lacking sufficient security can reveal your data. Call us if you have any of these security related issues.

Some of our services:

• Password storage in a encrypted database only you can access with a secure master password, like "In a barrel over Niagara Fall$, I went'.
• Automatic encryption of your data. You can allow others to use your computer knowing your secure data cannot be accessed. You can feel safe knowing your data is almost impossible to access if your computer is lost.
• Firewall configuration to keep out malware and hackers. Use your computer feeling safe that every entrance point into it is secure. A properly configured firewall on a computer with current security updates is as secure as software engineers can make it.
• Ensuring your software is updated with the latest security updates. Software is complicated. Hackers continually probe to find vulnerabilities, or exploits to get at your data. Without security updates, your data is vulnerable.
• Automatically block specific types of Internet content from being accessed from your computer using an Internet filter.
• Recovery of certain passwords.

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Some security related issues:

• Phishing - Website looks like PayPal but isn't. I need to be sure the websites I use are legitimate.
• Someone figured out my password and they can now access most of my websites. I need to prevent this from ever happening again.
• Malware appeared on my machine.
• Objectionable content appeared on my computer. I need to prevent this from ever happening again.
• Someone stole my identity by taking information from my computer.
• I lost my password and don't know how to recover it.
• I want to sell my computer and be sure all personal data has been erased.

These are only some of the many issues that can come up. Call us if your issue is not listed.

We can install, upgrade, replace, and reconfigure components in your computer, as well as update device drivers.

Computer performance and capability can be improved by upgrading or replacing components with more capable ones that are faster, bigger, or more efficient.

Every computer is constructed with specific limitations. For example, Random Access Memory (RAM) is restricted to a certain type, speed, and amount. There may be a maximum size to the hard disk drive you can install. The motherboard may lack a SATA host adapter preventing you from installing the latest kind of hard drive.

We can determine if and how your computer can be upgraded to extract the maximum performance, within your budget.

In many cases we can extend the life of your computer by obtaining used parts to keep it going, extracting the maximum value from your machine.

We can reconfigure your computer to perform a different role. For example:

• Media Server for pictures, video, and music.
• Web Server for one or more websites on your network.
• File Server for files and automated backups.
• Print Server for sharing printers.
• Proxy Server or intermediary computer that can perform many roles.

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We can help you get started, improve what you have, replace it with something better, add to it, and support your business.

Your business may require one or more of these items, each of which can be added in an affordable manner. Your business need not incur a significant cost for technology.

We can help keep your costs down. We know how. We do it for ourselves.

You may require one or more of the following:

• Branded Internet presence with your own website, company email addresses, and more.
• Customer Relationship Management System (CRM) to keep in touch with your customers.
• Point of Sale (POS) terminals to accept credit/debit card payments.
• Private Branch Exchange (PBX) phone system to provide your employees with extensions, voicemail, and more.
• Shopping Carts and Merchant Accounts to sell stuff.
• Google Apps for your office.
• Software suitable for the business.
• Customized hardware.
• Networks to link your computers.
• Our support to ensure you can do business with confidence.

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We can develop, install, upgrade, maintain, update, and replace several types of proprietary as well as Free and Open-Source Software (FOSS).

• Software Frameworks
  • SpringSource Open-Source Java Enterprise Framework
  • symfony Open-Source PHP Web Framework (Websites)
• Office Suites
  • Microsoft Office ($)
  • OpenOffice.org (free)
• Content Management Systems
  • WordPress (Blogs and Publishing)
  • Contao Open-Source Content Management System (Websites)
  • CMS Made Simple (Websites)
• Operating Systems
  • Microsoft Windows XP, Vista, 7, Server 2003 ($)
  • Ubuntu Linux Workstation and Server (free)
• Servers
  • Media Servers for pictures, video, and music.
  • Web Servers for one or more websites on your network.
  • File Servers for files and automated backups.
  • Print Servers for sharing printers.

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We can setup and support Google Apps, which are Cloud Computing applications designed to eliminate any need for a desktop Office Suite such as Microsoft Office.

www.my-company.com
mail.my-company.com
docs.my-company.com
calendar.my-company.com
contacts.my-company.com
sites.my-company.com

We can ease your transition to Google apps by setting up the apps and then planning a migration strategy to transfer your data from desktop apps into Google Apps.

For example, contacts, calendars, emails, documents, presentations, spreadsheets, pictures, and more can be migrated into Google Apps.

Once the migration is completed, you can use the collaboration tools in Google Apps to create, share, and communicate more effectively from anywhere with an Internet connection.

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We can install, upgrade, replace, and configure both wireless and wired networks.

For a wireless network we can connect the Wireless Access Point to your Internet router,
cable modem, or DSL modem, and add wireless repeaters to ensure the signal can reach all your computers without degradation.

For a wired network we can run CAT5 cable, and terminate it with sockets wherever a computer connection is required.

We can configure the firewall, extend a wired network using network switches, and add suitable wireless encryption, to secure the transmissions from snoopers.

Wireless networks experience more configuration related issues than wired networks. We can troubleshoot and fix such issues.

We can also secure your network with a Virtual Private Network (VPN), for encrypted connections between your computers, whether wired or wireless.

We can setup secure remote access to your computer from any other computer connected to the Internet. There are several ways ways to achieve this. We can provide the best solution for your needs.

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